World Insurance
Report 2018

The World Insurance Report 2018 from Capgemini and Efma highlights the need for insurers to enhance digital agility to deftly respond to market shifts and evolving customer expectations and stay ahead of BigTech competition. The report suggests a framework for a digitally-integrated ecosystem that will help insurers become future-ready. ‘WIR 2018’ is available online, now. Take a look…for in-depth forward-looking analysis and detailed industry assessment.

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Enhancing Digital Agility

As customer expectations and market dynamics rapidly evolve, digital agility will be critical for insurers to predict and respond quickly to shifting customer attitudes, market opportunities, and risks.

Drivers of Digital Agility Digital Agility Framework
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Explore how digital channels are impacting customer experience levels around the world.

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