Capgemini’s Financial Services Global Business Unit

About Us

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With almost 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.57 billion.

Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Capgemini’s Financial Services Strategic Business Unit brings deep industry experience, innovative service offerings and next generation global delivery to serve the financial services industry. With a network of 24,000 professionals — 11,000+ in India dedicated to Financial Services — and more than 900 clients worldwide, Capgemini collaborates with leading banks, insurers, and capital market companies to deliver business and IT solutions and thought leadership which create tangible value.


Rightshore® is a trademark belonging to Capgemini


As a global not-for-profit organisation, Efma brings together more than 3,300 retail financial services companies from over 130 countries.

With a membership base consisting of almost a third of all large retail banks worldwide, Efma has proven to be a valuable resource for the global industry, offering members exclusive access to a multitude of resources, databases, studies, articles, news feeds and publications.

Efma also provides numerous networking opportunities through working groups.


World Insurance Report 2016

Image of the Capgemini/Efma World Insurance Report 2016

Gen Y and the Internet of Things (IoT) present a very compelling mix for insurers. Individually, and in combination, they will act as major disruptors to the traditional insurance business, affecting everything from risk assessments to customer interactions. The World Insurance Report 2016 from Capgemini and Efma focuses on emerging technologies and their impact on traditional insurance models.
Discover how emerging technology themes, enabled by IoT, are slowly transforming customer lives and allowing insurers to measure and control risks. To allow insurers to prepare for this new future, data management capabilities will need to be enhanced.
Featuring data from over 15,000 insurance customers globally, Capgemini’s exclusive Customer Experience Index (CEI) reveals Gen Y customers have very low positive experiences on digital channels. Addressing both life and non-life segments, the World Insurance Report 2016 covers 30 insurance markets across North America, Europe, LATAM and Asia-Pacific.
For more information, contact us at or explore the World Insurance Report 2016 at

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